SWIMMING POOLS AND ACCESSORIES INCLUDING HEATERS
All these products are covered by the manufacturers. They have help lines specifically for dealing with problems associated with their products. Replacements and spare parts will be sent directly from them. Please use the releveant helpline number for the manufacturer of your pool.
Technical/warranty helpline on 0800 6120457
Technical/warranty helpline on 0870 2403497
For all other products please contact us on ebay's message system which can be accessed through the ask the seller a question from the relevent ebay listing.